SmartBiz AcademySelling SmartBiz0 of 10 doneFR

A 2-minute opening

You will learnHow to start a conversation that ends in a real question, not a sales speech.

Owners are busy. Two minutes is enough if you follow four steps:

  1. Greet and ask about them. "Good morning. What do you sell here? How do most of your customers find you?"
  2. Say what SmartBiz is in one sentence. "SmartBiz by MTN Business gives your business a logo, a website with a .cm address and business emails, made from a short form on your phone and paid with MoMo."
  3. Show, do not tell. Show a real SmartBiz website on your phone. A website they can scroll is worth more than any description.
  4. Ask one question. "Would you like your customers to find you like this?" Then listen.

Keep it short. Do not list every feature. Do not start with prices; they come after the questions (lesson 3). If the owner is busy, leave your WhatsApp link (lesson 7) so they can start when they are ready.

Check your understanding

Practice only: these answers do not count.

1. What should you do in the first minute?

Show the answer

Answer: B. Ask about their business and how customers find them. Start with them, not with SmartBiz.

2. What is the most convincing thing to do?

Show the answer

Answer: A. Show a real SmartBiz website on your phone. Showing beats telling.

3. The owner is too busy to talk. What do you leave?

Show the answer

Answer: B. Your WhatsApp link, so they can start later and you are credited. The link carries your code.

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