Helping at checkout
You will learnHow to help a customer pay and start, without ever touching their money or PIN.
- The customer holds their own phone. You guide; they tap.
- Open your link on their phone, or send it to them on WhatsApp.
- Choose the package and monthly or yearly you agreed on (lesson 4), or the trial link.
- Type their details. Their full name, the business name and the WhatsApp number the business will use (email is optional), then they accept the terms. The WhatsApp number matters: everything that follows arrives there.
- Check your code. If they did not come through your link, they type your code in the reseller code box.
- Pay with MoMo. They check the MoMo number to charge and tap Pay now. The request arrives on that phone; they check the amount and type their own PIN.
- Send the WhatsApp message. On the thank-you page they tap Continue on WhatsApp; the message with their reference is ready, and they press send.
- Start the form together if they have a few minutes. A business that finishes the form can have its website the same day.
Never type their PIN, take cash, or pay with your own MoMo (Foundations, lesson 8).
Check your understanding
Practice only: these answers do not count.